Returns & Exchanges
We want you to be over the moon with your purchase, which is why we offer a 30-day window for returns and exchanges on all our lacquers and beauty tools. If your order isn't quite the right shade or arrives damaged, our team is here to ensure your experience remains magical.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack your items in their original cosmic packaging to ensure they are protected during transit back to our warehouse.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.